Family of Resident
December 2020
I would like to take this opportunity to say a very big thank you to you and the nurses at Brownlands for the fantastic work you do in looking after your residents, especially my mum! I would like to add amazing, my amazing mum. Thank you all.
Family of Resident
November 2020
Thank you so much for all that you have done, for A, and for everyone else in your care. I'm beyond appreciative that you've allowed me the chance to say goodbye to my friend. Although he can be challenging at times I know that A is so grateful for all your support you have and continue to give him.
Family of Resident
November 2020
Just to say Thank You to all that helped my mother to celebrate her birthday, the cake, birthday card and the singing of “happy birthday” to her it was all very much appreciated, especially this year when I was unable to be with her on her special day
Family of Resident
August 2020
To Vicki and all the staff, I would like to thank you for all your kindness, patience and care provided to B during his short stay with you, The covid restriction presented us all with a challenging if not difficult situation but I was assured by the care you provided
Family of Resident
May 2020
Our heartfelt gratitude for everything you did for H while nursing him through his final weeks.
Family of Resident
February 2020
We just wanted to thank you for taking such care of our wonderful dad. You all do an amazing job and we truly appreciate the kind, loving care you gave him.
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Family of Resident
February 2020
Thank you looking after mum, she is doing well at home and says ‘hello’ hope you enjoy the chocolates.
Family of Resident
January 2020
All the wonderful staff at Brownlands, words alone can never truly express my sincere and heartfelt thanks to everyone who took such good care of my mother, also the warm and friendly welcome shown by the staff and residents to my brother my husband and me every time we visited, mum would often tell us how kind the staff were to her.
Family of Resident
November 2019
Thank you so much for the love and care you gave A, it meant so much to us knowing that she was being so well looked after, Thank you doesn’t seem enough to say
Student on Health and Social Care placement
June 2019
Thank you so much for having me as part of my placement. I have enjoyed taking part in a variety of activities whilst learning so much from talking to you and seeing how you work, You are amazing at what you do! I’m grateful to have had the opportunity to work with you and the whole team at Brownlands.
Family of Resident
April 2019
Thank you so much for all you did for mum, she built a lovely bond with you
Student on Health and Social Care placement
April 2019
I want to say a massive thank you for the great opportunity I have had at Brownlands, I enjoyed every moment of it, doing different activities and learning about their life history and showing me what my future as a carer will be
Family of Resident
March 2019
I write to thank you and your staff for all of the care, compassion and love that you extended to dad. As a family we could not have asked for any better care. Personally I was assured that he was in the best place to meet all his needs, I always had the impression that nothing was too much trouble for you and that you were there for dad 24/7
Family of Resident
February 2019
We cannot thank you enough for all you did for aunty, God bless you all
Family of Resident
November 2018
A note to say thank you so very much for the lovely flowers, cake and card that you sent to celebrate mums birthday, it was very much appreciated.
Family of Resident
November 2018
Many thanks for the excellent service you provided to date, we are really appreciative of your flexibility and willingness to cope with everything, we really do value the level of commitment from all your staff, mum is equally grateful for the respite care